Contact our support team

We're here to help! Get in touch with our team if you have any questions about the eSchools system, require further information or even think you may have some good ideas to help us improve the system further.

Call us...

0845 557 8070

Mon - Fri: 8.30am - 5.30pm

Online

CREATE SUPPORT TICKET

Any day: Any time

Userguide

Download the latest eSchools userguide

Help videos

Watch our short videos on our channel

Webinars

To help new and existing staff find out more about the eSchools platform, we now run regular blaster sessions covering specific parts of the platform... it's great for a refresh or an imformative introduction.

A webinar is an live online tutorial which you simply access through clicking on a link in your email. These instructional sessions take place regularly and they're free for all to attend!

Take a look at the FREE webinars coming up

Email & Text with eSchools

24th March
11.00am
Administrators

A run-through of how to use the Letters Home and Text Sender facility and how this differs from the internal communication tools such as Staff Chat and Messages. We'll also discuss how the eSchools app will save you money.
This webinar lasts approximately 20 minutes.

The eSchools App

30th March
11.00am
Teachers

A run-through of what is involved in the eSchools app and how these views differ for teachers, parents and pupil. It will also cover how to download the app and login and some trouble shooting tips.
This webinar lasts approximately 20 minutes.

Managing Your Class

30th March
5.00pm
Teachers

A run-through of how to make your Class or Group page: adding text, images, downloads and videos. You'll also see how to monitor your pupils' use of the eSchools platform, and create class-based discussions.
This webinar lasts approximately 20 minutes.

Register today to reserve your place!

You can book a bespoke webinar covering the areas necessary for your school. Call to arrange a webinar for a time that suits you!

For all webinars, please ensure that your computer has audio and your speakers are turned on Full system requirements

Email & Text with eSchools

To register for this webinar, please complete the form below

Your details

School info

Webinar options

The eSchools App

To register for this webinar, please complete the form below

Your details

School info

Webinar options

Managing Your Class

To register for this webinar, please complete the form below

Your details

School info

Webinar options

Remote support

The eSchools support team are able to remote onto your school's server to perform updates and troubleshoot any issues you maybe having with software loaded locally on your machine (i.e. Wonde services). Click on the link below to launch an instant live session.

Mon - Fri: 8.30am - 5.30pm